1. What information do we collect about you via this website?

  1. Information for registration purposes

We collect information about you when you register with us to join companies that you select to participate in their survey panels. Website usage information is collected using cookies .

This information includes any details that you type in and submit such as:

  • Name – first name, last name

  • Title

  • Gender

  • Date of birth

  • Postal address

  • Email address

This information is needed by the survey companies to enable you to join their panels and then email you the appropriate surveys to participate in. Survey panel selection may be based upon one of more demographics e.g. age, gender and location

Without this data we are unable to help you to join their survey panels.



  1. Information to improve your experience on our website

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. This also saves you from re-entering information when you return to the site.

Most web browsers can be set to: prevent you from receiving new cookies; notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the ‘Help’ facility provided with your browser.

If you do not want your visits to our website to be monitored in this way you can disable certain cookie functions as described below:

  • If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but certain functions will not be available.

  • Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of Internet browser programme your computer uses.

If your computer uses Microsoft Windows Explorer or Mozilla Firefox, you will need to follow these instructions after clicking onto this link www.allaboutcookies.org .

    • Go to the heading "Manage Cookies".

    • Click onto the option you prefer, either stopping cookies being installed, or notifying you of them.

    • From the list provided, click onto the programme, which your computer uses. If this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" - an explanation of how to delete cookies will appear, then follow these instructions.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

IP Address

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites.

We do not use your IP address to identify you personally but these logs may contain unique identifiable information left by your computer.

We use IP addresses for the following purposes:

  • To ensure that we are not receiving fraudulent registrations from the same IP address as evidence in the event of being challenged for sending unsolicited email. The IP address log would show that a registration took place on a given day.

  1. How does FindaSurvey.com use your information?

To help you to earn rewards or incentives from our listed survey companies

You provide us with your details. You select which market research companies you would like to carry out surveys for. With your consent, we then use your details to give you the opportunity to take part in their surveys and earn rewards and incentives by doing so as follows:

What happens when I submit my data?

After selecting the market research companies that you would like to join and before clicking on ‘Proceed to earn now’ you will be asked to confirm that you have read their and our privacy policies and that you agree to all parties’ terms and conditions.

After this you will be contacted in one of two ways:

  1. You will receive an email directly from the company or companies you have selected asking you to confirm that you wish to join their panel(s).

  2. where the company does not have an email invitation process in place, we will send you an email on their behalf (this will be from register@findasurvey.com and clearly state the company or brand name that you selected). A link will enable you to confirm that you wish to join their panel(s).

In both cases you can decide not to continue by clicking on unsubscribe.

Our selected survey companies

We have carefully selected a list of quality survey companies. All of the survey companies listed on FindaSurvey.com are willing to reward you for taking part in their sponsored surveys. Our website explicitly shows the type of rewards and/ or incentives they offer.

We are constantly monitoring the survey companies that we have selected to ensure that people who participate in the online surveys are getting the best possible experience and are being rewarded for their time.

Are there any guarantees as to the quality of the survey companies listed on FindaSurvey.com?

We are unable to offer any guarantees as to the quality of the survey companies that are listed with FindaSurvey.com and are not responsible for your ongoing relationship with them once you have selected them from this website.

To keep you updated on FindaSurvey.com services

If you opt-in to receive updates from us, we will send you information about offers from new market research companies that we consider may be of particular interest to you. We will use your data to ensure that you only receive offers that are directly relevant to you. This may be based on a given market research company’s survey panel specific demographic requirements. These may include: age; location and/ or gender.

You have a right at any time to opt-out from this by unsubscribing from our emails or you can click here.

For contractual purposes

We retain the data that we have passed on to the survey companies that you have selected to verify this, if needed to fulfil our contract with them.

  1. Data retention policy

How long do we hold your data for?

We keep your personal data for no longer than is necessary for the purposes for which it is being processed. This is to reduce the risk that it will become inaccurate, out of date or irrelevant.

We ensure that your personal data is securely disposed of when no longer needed or you unsubscribe.

  • If you submitted your details for selected survey companies only and have not opted in to receive further information from us about other market research companies, we will delete your record from our database on the last day of the month after you registered with us.

  • If you also opted in to receive updates from us we will continue to email offers from market research companies until the time that you unsubscribe from one of our emails.

  1. Access to your information and how to remove or correct it

How do I find out what information you hold about me?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at privacy@findasurvey.com or write to us at the following address.

Search Professionals Ltd., The Barn, 1 West End, Whittlesford, Cambridge, CB22 4LX

Please include your name, phone number and postcode to validate your request. We will provide the information to you in CSV format within 30 days.

There is no charge for this service.

How do I correct any details that you hold about me that are incorrect?

We want to make sure that your personal information which we hold, is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate. Please email us at privacy@findasurvey.com

and include your name, phone number and postcode to validate your request. We will action the requested correction without delay.

How do I remove my details from your database?

To remove your information from our database, just send an email along with your name, phone number and postcode to privacy@findasurvey.com . If you receive an email from us there will be a link in the email which you'll be able to click to unsubscribe and remove your details from our database. We will action this without delay and erase all your information. An email confirmation will be sent to you.

What can I do if I object to your processing my data for marketing purposes?

You have a right to object to us processing your data for marketing purposes. You can notify of this by emailing us at privacy@findasurvey.com . We will stop processing your data as soon as we receive your request.

  1. If you have a complaint

You have a right to lodge a complaint with the Information Commissioners Office if you are not satisfied with how we are handling any concerns that you have with your data. You can contact them here https://ico.org.uk/concerns/

  1. Lawful basis for processing your data

We rely on your explicit consent to process your personal data. This means that we ask you to consent to any use of your data. This includes:

  • Consent to forward the information that you enter to the survey companies that you wish to join

  • Consent to transfer this information outside the EU for those survey companies that are not based within the EU so that they can contact you to ask you to complete your registration and therefore have a contract directly with you

  • Consent to us sending emails with offers from one or more research companies that are relevant to you if you opt in to that on using our service

You will be asked at the point of explicitly agreeing to use our service to confirm that you have read our privacy policy and agree to our terms and conditions before you go ahead.

  1. How we protect your personal data

Where is your data held?

  • We hold your data on our secure server to enable us to complete the joining process for you.

  • If you have chosen to receive updates from us, we move your data to BOX.com after 30 days where it is held in geographical ‘zones’. This helps us to send you details of relevant new market research companies that you may wish to join.

How do we keep your data secure?

We take the security of your data very seriously from the outset. Our web address is HTTPS. (HyperText Transport Protocol Secure) This is the protocol used to access a secure Web server. We use https:// as the prefix to our Web address rather than the common http://, so that your session is managed by a security protocol and the transmission of data is encrypted to and from the Web server.

Secure certificates (SSL Certificates) are in place. These are small data files that digitally bind a cryptographic key to an organisation’s details. These allow secure connections from a web server to a browser. SSL is used to secure the transfer of your data to our server.

Our server is protected by a firewall. Log in details are securely shared internally between employees.

We are able to encrypt the data that is held in the database. If there are any security breaches, your data is encrypted and therefore secure.

We only transfer data to server locations that are secure and GDPR (General Data Protection Regulation) compliant.

We will not share your personal details with any third parties without your permission.

  1. Transfers of data outside the EEA (European Economic Area)

We only share your personal data with other named market research organisations with your express consent. This is to enable them to move towards a contract with you.

Some of the market research companies that you can join are based outside of the EEA.

We always have contracts in place with all the research companies that we list to ensure that they will keep your data secure and that they comply with the rules of the GDPR (General Data Protection Regulation) which we also operate within.

We transfer your data to them with your consent to enable them to move to a contract with you directly.

  1. Special categories of data

FindaSurvey.com does not offer its services to children under the age of 13.

  1. Changes to our privacy policy

We keep our privacy policy under regular review and any updates will appear on this web page. This privacy policy was last updated in April 2018.

  1. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email privacy@findasurvey.com or write to:

Mr. S. Threlfall, Search Professionals Ltd., The Barn, 1 West End, Whittlesford, Cambridge, CB22 4LX